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Cookie Policy

Explains how Granica collects user's data, and how that data is used.

Last Updated: May 16, 2023

Granica Cookie Policy

This explains how Granica and its subsidiaries and affiliates (collectively "Granica", "we", "us" and "our") use cookies and similar technologies to recognize you when you visit our websites, including at (“Sites“). It explains what these technologies are and why we use them, as well as your rights to control our use of them.

In some cases, we may use cookies and similar technologies to collect personal information, or information that becomes personal information if we combine it with other information. In such cases the Granica Global Privacy Policy will apply in addition to this Cookie Policy.

What are cookies?

Cookies are small files, typically of letters and numbers, downloaded onto your computer or mobile device when you visit certain websites. When you return to these websites, or visit other websites that use the same cookies, the websites recognize these cookies and your browsing device. A cookie cannot read data off your hard drive or read cookie files created by other websites.

Cookies set by the website operator are called "first party cookies". Cookies set by parties other than the website operator are called "third party cookies". The parties that set third party cookies can recognize your web browser both when it visits the Granica website and when it visits certain other websites where the third party’s cookies are also present.

More information on cookies and their use can be found at or

Why do we use cookies?

When you access our Sites and Services, we or companies we work with may place cookies on your computer or other device. These technologies help us better understand user behavior, and inform us about which parts of our websites people have visited.

We use first party and third party cookies to recognize you as a Granica customer, customize Granica Services, content, and advertising, to measure promotional effectiveness, and to collect information about your computer or other access device to mitigate risk, help prevent fraud, and promote trust and safety.

We may place cookies from third-party service providers who may use information about your visits to other websites to target advertisements for products and services available from Granica. We do not control the types of information collected and stored by these third-party cookies. You should check the third-party's website for more information on how they use cookies.

The following are some examples of information that we collect and how we may use it:

  • We may collect and store details of how you use our Sites and Services. Except in limited instances to ensure quality of our Services over the Internet, such information will not be associated with your IP address.
  • We may collect information such as your language, inferred zip code or area code, unique device identifier, referrer URL, location, and time zone so that we can better understand customer behavior and improve our Services.
  • We may collect information regarding customer activities on our websites and platforms, which is used to understand which parts of our Sites and Services are of most interest. This data is aggregated, and thus is considered non-personal information for the purposes of this Cookie Policy and our Global Privacy Policy.

What types of cookies do we use?

We use the following types of cookies:

Strictly Necessary Cookies

These cookies are necessary for the Sites to function and cannot be switched off in our systems. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in, or filling in forms. These also include cookies we may rely on for fraud prevention. You can set your browser to block or alert you about these cookies, but some parts of the site will not then work.

Performance/Analytics Cookies

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our Sites. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Functionality Cookies

These cookies allow us to remember the choices you make and to tailor our Services so we can provide relevant content to you. For example, a functionality cookie can remember your preferences (e.g., country or language selection), or your username.

Targeting/Advertising Cookies

Granica uses third party service providers to display advertising on our Services and serve advertising on other third party sites that may be relevant to you or your interests. These cookies are also used to help measure the effectiveness of the advertising campaign. They remember that you have visited a website and this information may be shared with other organizations, such as advertisers. This means that after you have been to our websites, you may see some advertisements about our Services elsewhere on the Internet. The information collected through this process by the third party service providers does not enable us or them to identify your name, contact details or other personal information that directly identifies you unless you choose to provide these. Such advertising will only be delivered where permitted by applicable law. If you do not allow these cookies, you will experience less advertising tailored to your inferred interests on our Sites and will not receive targeted Granica advertisements on third party websites.

How long will cookies stay on my browsing device?

The length of time a cookie will stay on your browsing device depends on whether it is a "persistent" or "session" cookie. Session cookies will only stay on your device until you close your browser. Persistent cookies stay on your browsing device until they expire or are deleted.

How to manage cookies?

You can manage cookies by changing the settings for each category of cookies in Granica’s Cookie Preference Center, accessible here, or in the footer of Granica’s website.

If you choose to reject cookies, you may still use our website, though your access to some functionality and areas of our website may be restricted. Further, you may exercise your cookie preferences generally by setting or amending your web browser controls to accept or refuse all cookies. As the means by which you can refuse cookies through your web browser controls vary from browser-to-browser, you should visit your browser’s help menu for more information. Granica interprets the use of a ‘Do Not Track’ signal as an objection to the placement of Targeting cookies, however, this may not work for all “Do Not Track” signals as there is no standardization at this time.

In addition, most advertising networks offer you a way to opt out of targeted advertising. If you would like to find out more information, please visit or

How often will you update this Policy?

We may update this Policy from time to time in order to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. Please therefore re-visit this Policy regularly to stay informed about our use of cookies and related technologies.

The date at the top of this Policy indicates when it was last updated.

Where can I get further information?

If you have any questions about our use of cookies or other technologies, please email us at

APPENDIX A: Cookie Table

We may update this Cookie Policy from time to time to reflect, for example, changes to the cookies we use or for other operational, legal or regulatory reasons. If we do, you will be notified when you first visit our website after the change. You can also revisit this page if you wish to keep yourself informed.

Internal Cookies and Technologies

The following are first-party cookies used on properties including and other domains operated by Granica.

Name Purpose Retention
cm_default_preferences Holds updated cookie preferences 2 years
eu_default_preferences Holds updated cookie preferences 2 years
is-cookie-consent-given Holds updated cookie preferences 2 years

Third-party cookies

The following are third-party cookies.

Name Purpose Retention Domain
_ga To provide website usage analytics for security, monitoring, and capacity review 2 years Universal Analytics (Google) - overview of privacy and safeguarding data
_gat To provide website usage analytics for security, monitoring, and capacity review 10 minutes Universal Analytics (Google) - overview of privacy and safeguarding data
_gid To provide website usage analytics for security, monitoring, and capacity review 1 day Universal Analytics (Google) - overview of privacy and safeguarding data
intercom-id-x2o4ayxh Unique anonymous identifier on the /docs pages 9 months An anonymous visitor identifier cookie applied upon visiting the site
intercom-session-x2o4ayxh Keeping track of sessions on the /docs pages 1 week An identifier for each unique browser session, refreshed on each subsequent login, allowing us to continue conversations with users even if they log out for up to 1 week.